CE – Patients Who Test Our Patience: Behavior Management Tips for Success

Cost: When you make a donation of $20 to Hope Dental Clinic to support patient care, we will give you free access to a 2 credit CE of your choosing.

Location: Virtual Online CE. This course is 2 CE credits (webinar plus quiz time).


Managing the fears and anxieties of our patients is part of daily clinical practice, however some patients test our patience and stretch us farther than we thought possible. Many patients can be successfully treated in your practice. Tips and insights will be shared to improve everyone’s appointment experience, and allow you to reach patients and their families. Examples of challenges experienced first hand by the speaker, with the truthful “good and bad” results, will be shared. We will review the continuum of care, acknowledging sometimes we need to refer. Come with an open mind and your questions for an interactive session.  

Trainer: Linda Maytan, DDS, MPH
Dr. Maytan is the Dental Policy Director for MN Department of Human Services. Dr. Maytan grew up in the Twin Cities, and attended dental school at Creighton University School of Dentistry (Omaha, NE). She completed several training programs following dental school, gaining expertise in dental and whole person care for complex patients. Her clinical career focused on the dental care of individuals with special needs, particularly adults with intellectual and developmental disabilities.
In 2015, Dr. Maytan completed a Masters in Public Health, with a health policy concentration, at the Harvard T.H. Chan School of  Public Health (Boston, MA).
Currently, Dr. Maytan is the Dental Policy Director at the Minnesota Department of Human Services, and consults at the Minnesota Department of Health – Oral Health Program. She serves on the Board of Directors for Hope Dental Clinic.


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